Welcome to Cey Sapphires.com. thank you for visiting us. You are a valuable customer for us. Your privacy is important for us. Our commitment to you is to protect your personal information that you provide for us.  When you submit your personal information to us, you are giving us your consent to the collection, use, and disclosure of your information as set forth in this Privacy Policy.

We guarantee to sell high quality natural gemstones. Since we sell our items online, an item shown as available might be bought by someone else and become unavailable at short notice. We therefore reserve the right to cancel any order that we cannot fulfill. We will always endeavor to offer you an alternate item of comparable quality.

We collect our online payments through any major credit card. Payment links are highly secure and all your personal information will be transmitted via secure channels. We usually accept only US Dollars.

 All our products are 100% natural – we do not deal in diffusion, synthetic or any kind of man-made stone. The images on our website have not been enhanced to show a different quality. All pictures you see are raw photographs of the gemstone. However, the picture size does not represent the actual size and it is usually magnified. We guarantee that we will provide you with enough information to find out in advance what you are purchasing from us.

Any user ID used in connection with our website will be kept confidential by us. Each individual using our website is also responsible for maintaining the confidentiality of their user ID. However, in the event of any unauthorized use of your user ID or any other information, we request that you immediately notify us. We will do our best to provide assistance and prevent further unauthorized use.

In following instances we may use the information we collect about you to, Facilitate your purchases and provide the services you request, Confirm and track your order, Respond to your inquiries and requests, Compare and review your personal information for errors, omissions and accuracy , Prevent and detect fraud or abuse, Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience.

And also its important to notice that  we may share your information with trusted parties in certain circumstances, such as, We use trusted third-party service providers, Compliance with Law and Fraud Protection, special events etc.

Cookies, Web Server Logs and Web Beacons

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type ,ISP and IP address, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet. The information collected is necessary to enable us to deliver of relevant and fully functioning electronic communications to you at a relevant time.

To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

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